This Privacy Notice explains in detail the personal data we may collect about you when you interact with our website. It also explains how we store and handle your data. Here you can find a relevant information about the methods we use to collect the data, what are cookies and which cookies we use.
What is personal data?
The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. This personal data we collect may include your title, your name, company or organisation name, your address, your date of birth, your gender, your telephone number, your email address, bank account and payment card details, wrist size or ring size, any feedback you give to us by phone, email, post, or via social media, account login details, including your user name and password.
Why we collect and use your personal data?
- To provide the services you have requested trough www.megberry.co.uk
- To process your orders, including delivery and services associated with the order
- To process payments. Your card or bank details aren’t stored on our system.
We use third party secure payment solutions from PayPal and Stripe.
- To respond your questions and queries
- To send you Newsletters about our new products and services if you have given us your consent to do so
We collect, save and process only information that you enter while visiting our online shop or provide us in any other way. You have the right to withhold your information which will however unable you to use some of our services and features.
Transfer of your personal data for the purpose of order handling.
We will otherwise not forward your personal data to third parties unless we are obliged to do so as a result of legal stipulations or legal processes are mandatory (for example, inquiries from investigative authorities) or you have given us your consent to do so.
How long do we keep your information for?
We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.
How we protect your data?
We encrypt your personal data using the SSL (Secure Socket Layer technology) for our online shop and for transmitting your personal data stored there, which includes the payment information. The SSL encryption technology is the most advanced security software currently available for online transactions.
Other methods of collecting data
What are Cookies
Cookies are divided to 4 categories:
1. Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
2. Performance cookies
These cookies collect information about how visitors interact with a website, for instance which pages they visit most, what buttons they click. These cookies don’t collect information that identifies a visitor. All information is aggregated and therefore anonymous and is used only to improve the user experience.
3. Functionality cookies
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
4. Targeting / Advertising cookies
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.
What Cookies we use
– __zlcmid, __zlcprivacy – These are Third party, Functionality cookies managed by ZopIM, who provide the technology behind our ‘live chat’ system. The __zlcmid cookie allows you to continue a chat with us as you view different pages on our site, or if you come back to the site later. If you choose to disable this service from the live chat window’s options menu or the ‘ON’/’OFF’ switch above, the __zlcprivacy cookie is set to remember that decision and the __zlcmid cookie is deleted.
_ga, _gat, _gid – These are Performance cookies from Google Analytics which collect anonymous information about users and how they use our website. Typical information they collect would include how many visitors we get and how long visitors stay on our website.
__hjIncludedInSample – This is a Hotjar, Third party performance cookie. Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. It allows us to gain further anonymous information which might include what buttons are clicked the most and how far users typically scroll the page.
__stripe_mid – Session Strictly necessary cookie for Stripe. This a Stripe is an online payment service which we use to process payments trough our website. This cookie is set to expire 1 year after the visitor leaves the website.
__stripe_sid – Session Strictly necessary cookie for Stripe. This cookie is set to expire 30 minutes after the visitor leaves the website.
__cfduid – This cookie is Strictly necessary cookie and is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.
For more information please visit: https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-CloudFlare-cfduid-cookie-do-
IDE or Google Remarking – These are an advertising cookies set by third party DoubleClick or Google Remarking and are used for serving targeted advertisements that are relevant to you across the web. Targeted advertisements may be displayed to you based on your previous visits to this website. In addition, these cookies measure the conversion rate of ads presented to the user. For more information, please visit www.google.com/policies/privacy/partners/ If you wish to disable DoubleClick cookies on your browser please visit this website http://optout.networkadvertising.org/?c=1
Cookies can be blocked by activating the setting on your browser that allows you to refuse the setting of all or some cookies. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts and features of our site and you may not be able to place an order.
Please follow the links below to detailed description how to block cookies trough your internet browser:
Collecting data via Third parties:
- Google Analytics
Hotjar is an analytics and feedback tool that we use to understand how our website is used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.
For more information how Hot Jar works please follow the links:
If you do not want your activity on this website to be tracked by Hotjar, please opt out using this link: https://www.hotjar.com/opt-out
- Facebook Pixel
When a visitor reaches our site via a Yotpo link, a permanent session cookie is created.
Yotpo conversion tracking system script is added to our checkout page, Yotpo collects the order id, amount, and currency and sends the data to Yotpo (with or without the cookie which contains extra information) upon checkout. This helps us to manage the post-purchase follow up where we ask you to rate your purchase.
or processing submitted requests, especially within our customer service, we make use of the ticket system from Zendesk. The respective services are offered by the company Zendesk Inc., 989 Market Street #300, San Francisco, CA 94102, USA.
We use a third party provider – MailChimp to deliver our newsletters if you have given us your consent to do so. There’s no third-party tracking in messages we send through MailChimp besides MailChimp’s own analytics, which may provide us with information on how many subscribers open a newsletter or click on the links inside.
- Social Plugins
If you use the buttons placed on our website to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer or mobile device. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them:
www.help.instagram.com Please note that we are not responsible for the content of external websites.
Your rights over your personal data
You have the right to request:
- Access to the personal data we hold about you, free of charge
- Correction of your personal data when incorrect, out of date or incomplete.
- To unsubscribe from our newsletter if you have been subscribed before but changed your mind or you are not longer interested.
- Your personal data to be deleted.
Please send your request(s) to firstname.lastname@example.org
We will do our best to reply and proceed with your request(s) within 24 hours.
If you have any more questions please do not hesitate to email us at:
This page was last updated on 11.05.2018